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Arvixe

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.15
Reviews 51
Positive 40
Negative 11
Most Helpful recommended
Most Helpful not recommended
AL BALOCH
on Sunday, January 19, 2014
I have tried many host but found Arvixe fit for my needs.

Overall Rate

3 of 3 people found this review helpful.
VS
Jimmy L
on Friday, April 04, 2014
I signed up with Arvixe several months ago.During the first few months, the host was great. Unlimited disk space, tons of bandwidth and features for $4-5 a month. Then over the last few months, the space on the disk began capping out. Certain times I couldn't access the server at all, and others, the server was up but I couldn't upload any files to it. I filed a ticket, the problem would get solved in a day or so, then the problem would re-occur several times before I'd file another ticket.The last time I talked to their tech support, I asked if any proactive steps could be put in place to distribute the load since they were obviously overselling their infrastructure. I was told that the problem couldn't be solved by those means (... yeah), and that the sysadmins would have to take a look.I was then told over the phone that I may have to upgrade to business class as those "servers are completely less loaded." The main thought process behind this on my side was "If you're overselling your infrastructure there, how do I know you won't eventually oversell at the higher tiers?" Plus, at this point, Customer Service would rather argue with me than try to fix the problem.Eventually I request a refund (I prepaid for 4 years), and 8 months in, I'm told they can't pro-rate me because I'm past the 60 day period... I then make it clear to Arvixe that they don't need to hold onto my money since they obviously have more customers they can handle, again, attempts to negotiate a pro-rated refund have gone unsuccessful.If you have small websites with mostly static content, and you need lots of bandwidth for next to nothing, Arvixe is your bag. If you're relatively tech-savvy and looking to host more in-depth technical solutions and websites, look elsewhere because Arvixe has shown me that they are not geared to handle it.http://forum.arvixe.com/smf/testimonials/disappointed-13629 is my testimonial and how they tried to handle the situation by arguing rather than solving the problem. I have also archived the post should they decide to delete it.Arvixe: You're a webhost, not a wireless carrier, so stop treating your customers like you are one. Stand by your brand. Come around the competition by offering a quality service, otherwise, you're just one in a million.

Overall Rate

3 of 4 people found this review helpful.

Latest Reviews and Ratings

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Reliability & Uptime
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John does not recommend
on Thursday, November 26, 2015
I have had arvixe for 5 years they started out the best in the business now they ARE BY FAR THE WORST. All i can recommend to anyone or my customers is STAY FAR AWAY they have no tech support unless you want to wait an hour on hold just for them to say they cant figure it out and will message the person responsible. For example the servers have been down 75% of the time over the last 2 months causing our websites and email to go down.

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1 of 1 people found this review helpful.
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Moshtaf does recommend
on Tuesday, June 30, 2015
We use a shared windows hosting account on Arvixe more than 2 years and we are happy with them.The Uptime servers is really about 100%.Support response time is very fast and support team are very helpful.Totally Arvixe has valuable price according to the quality of service.

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1 of 2 people found this review helpful.
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Mohsin Sarfraz does recommend
on Thursday, September 04, 2014
Excellent hosting and support for an incredable price, no problems whatsoever. This is the kind of service that keeps my team happy, a reliable and fast provider. Highly recommended hosting company, the technicians behind Arvixe.com know what they're doing - always available to help or answer any questions.Thank You Arvixe.com, I really love the new host you have switched to as well.  

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2 of 3 people found this review helpful.
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Danilo does recommend
on Saturday, May 10, 2014
Not all hosting companies are created equal. The features and functionality you will get varied widely from host to host.In the past, I have changed hosts many times because of problems, as we all know all hosting companies are not perfect!In the process I had several good as well as bad experiences and I've lost a lot of money too.Some web hosting companies have a poor support team. This is an important factor that people should keep in mind before buying a web host.I can't say for sure that all cheap hosting companies have poor support, but I can say that Arvixe has one of the best customer support in the industry I've seen in a long time.Arvixe has every customer support option you can imagine and their self-help section is at a level other web hosts strive for.Its server technology ensures a robust and flexible hosting environment and the website panel is an easy to use control panel.If you have an existing site somewhere and you're not happy with your provider, come join Arvixe.Extra low prices! They DO NOT oversell services. This is a rampant problem in the hosting industry and only you, the customer, suffers from this deception.Contrary to many hosting providers, Arvixe Hosting provides you with the utmost, personal attention to your hosting and support needs.Overall, I am very pleased with my experience with Arvixe. I rate this company with nearly a perfect score with 4.5 out of 5 stars.Simplicity is the ultimate sophistication.~ Leonardo DA VinciArvixe has simplicity and we all know the merit of simplicity in life and business.

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3 of 4 people found this review helpful.
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Akinsanmi Sinmi does recommend
on Friday, May 09, 2014
I have been with Arvixe for about a year now and I have not really had any major reason to regret. All my major technical queries has been resolved but it is important to say that my domain expired and I had issues with my bank renewing, I had thought the error from arvixe, the support from arvixe was so awesome and they even reactivated the domain for me and gave me time to sort issues with my bank, I will recommend them anyday.

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2 of 3 people found this review helpful.
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